If you find that the garment is not working for you, or you need a different size, you may return the garment and we will gladly exchange your item provided:-

  • Garments are returned within 14 days from purchase
  • Garments are in original condition
  • Proof of purchase (tax invoice) is required
  • Garment has not been worn
  • All tags are attached and have not been tampered with
  • Garments do not have any signs of makeup, odor or soiled in any way
  • The garment has not been altered

Items can be exchanged for another item or for a shop credit.  Credit notes are valid for 12 months.

We will not be able to accept returns on :

  • Sale Items
  • Clearance items.
  • Special orders e.g.  bridesmaid dresses, dresses ordered in a custom colour.
  • For hygienic reasons earrings cannot be returned

Damaged Merchandise

In the event that garments arrive damaged or faulty, please contact SiBella Elegance immediately to arrange a replacement.