If you find that the garment is not working for you, or you need a different size, you may return the garment and we will gladly exchange your item provided:-
- Garments are returned within 14 days from purchase
- Garments are in original condition
- Proof of purchase (tax invoice) is required
- Garment has not been worn
- All tags are attached and have not been tampered with
- Garments do not have any signs of makeup, odor or soiled in any way
- The garment has not been altered
Items can be exchanged for another item or for a shop credit. Credit notes are valid for 12 months.
We will not be able to accept returns on :
- Sale Items
- Clearance items.
- Special orders e.g. bridesmaid dresses, dresses ordered in a custom colour.
- For hygienic reasons earrings cannot be returned
In the event that garments arrive damaged or faulty, please contact SiBella Elegance immediately to arrange a replacement.